Wedding Reviews for Crabwall Manor Hotel & Spa

would not have changed a thing.

We look forward to coming to celebrate all our anniversaries here as the hotel means so much to us!

Thank you for everything. It was the day I had dreamed of from being a little girl...


Review submitted on Mon, 1st of August, 2022

down to earth. We felt that we were in good hands from the moment we arrived.

Our guests complimented us on what a lovely ceremony and day it was, saying it was the best wedding they’d been too. This was because Lee and I were able to voice exactly how we’d like our day to go to Crabwall & the staff and they in turn listened and understood how much this meant to us. Everything ran smoothly with the staff on hand to help us through the day.

We were both made to feel very special and our guests went home very happy after a beautiful weekend.

A very big Thank You to Cheryl, Jackie, Isobel, Andrew, the Spa staff and to all of the staff who looked after us over the weekend. You all worked so hard to look after us and to keep us all happy !

We will look forward to returning to Crabwall for a weekend away towards the end of the year and making Crabwall our go to place for rest & retreat.

Highly recommend having your wedding here and making it a weekend/two day event - arriving the day before. It made life so much easier. You won’t regret it!

Thanks again to all the staff at Crabwall, you’ve been amazing.
Lee & I will never forget our day and how special you made us all feel.

Review submitted on Mon, 18th of July, 2022

beyond to do everything she could to make our day special. The venue looked amazing, and we had a fabulous day. Thank you.

Review submitted on Sat, 9th of July, 2022

Andrew who felt like part of the family by the time we left! :)

Our guests have all commented on what an amazing venue Crabwall Manor is, and everyone complimented the lovely food.

In short our wedding was magical and we cannot thank you enough.

We are already planning our return for our anniversary, if not before!!


Review submitted on Tue, 7th of June, 2022

Charlotte and Gareth for ensuring the entire day ran like a dream!

We can't wait to see you for our anniversary stay!


Review submitted on Mon, 6th of June, 2022

recommend anyone to book Crabwall Manor.

Review submitted on Mon, 16th of May, 2022

It would've been better if they'd been walked around so that everyone could've had some.
I felt like the hotel needs a little bit of TLC, the showers should have hot water.

Other than that it was all good.

Thank you

Review submitted on Fri, 13th of May, 2022

requests we had.

Our wedding went very smoothly and we received fantastic comments from our guests about both the staff and venue.

A special thanks to Charlotte, Isobel & Gareth for being extremely helpful over the past few years!

Best wishes,
Kelsie & Craig

Review submitted on Fri, 29th of April, 2022

thing.

The whole process was pretty effortless from start to finish. Especially when Charlotte and Isobel got involved. Isobel managed to sort all our rooms (we had a lot booked), moving from one date to another and making sure everybody got what they wanted. Charlotte took over to make sure everything was exactly how we wanted it and on the day she completely put our minds at ease and was amazing from start to finish, she was there through it all!

Suzanne, the venue dresser did a beautiful job. It was spectacular. Way more than we could have imagined. Everyone commented on how beautiful it looked. From the chairs, to the flower wall to the cherry blossom centrepieces.. absolutely stunning.

With being from out of town, a lot of our guests stayed the night before the wedding and the night of. We had a meal the night prior from the bar menu and all the food was delicious. The food on the wedding day was just as good! The soup was done to perfection and the sticky toffee pudding was out of this world.

All our guests had commented on the amazing service we received over the Easter weekend for our wedding. It was definitely worth the wait and we wish we could do it all over again.

We will of course be visiting Crabwall Manor again in the near future. So to Cheryl and the team, Thank You!

Lauren & Liam
17.04.2022

Review submitted on Sat, 23rd of April, 2022

calls. Thank you for the reassurance we needed especially during the difficult times when we had to postpone our wedding. No job was ever too big or too small. The service you and the team at Crabwall Manor was second to none. The wedding was everything we wished for and more.
We gave a lil something to you, Charlotte and the team at Crabwall as a thank you for everything. You all truly made our wedding day special.

Many Thanks

from a very happy husband and wife

The Giffords




Review submitted on Thu, 21st of April, 2022

organised one for me the day was perfect and I had a fabulous time along with my family and friends..I would definitely recommend this venue for anyone thinking of having their wedding. The rooms were mega and the price was to our needs ..once again the staff made every effort to make my big day run smoothly

Thank you Marilyn and Ashley

Review submitted on Mon, 4th of April, 2022

was happening.

We had already sorted out the rooms with Gareth prior to the day, agreeing that our parents would get their night free of charge. The front desk made the groom's dad feel like he was lying and John had to leave the wedding breakfast on his own wedding day to go and explain the situation to them.

We were a bit gutted that the canapés were not brought around for everyone, they were just placed on tables. Once the tables were filled up with people no one else but that table could get to the canapés so I felt like that was a bit of a waste of money.

The DJ wasn't really engaging and I had to go up a few times to ask him to play some songs off the playlist I sent him so I was quite disappointed as a lot of the songs I wanted would have got the guests dancing a bit more. I realised at the end of the night I didn't throw my bouquet, it could have been good if the DJ could have announced it as I was so caught up in the day that it wasn't on my mind.

This wasn't your fault, but it was a nightmare to get in touch with Carol Anne Florist. I ended up having the wrong colour chair backs, our bouquets weren't placed on the tables like we discussed etc.

Crabwall was very accommodating overall and we felt like nothing was too much trouble if we asked.
The pizza van was amazing, everyone loved it! And again, thank you for letting us put our bouncy castle up as that went down very well.

A few of my guests complimented how good the food was and how lovely the serving staff were so a big thank you to them too.

Thanks

Review submitted on Sun, 27th of March, 2022

not have asked for more. The wedding food was excellent and of such good quality. Thank you so much to Charlotte and the team for all your help and support.

Review submitted on Fri, 11th of March, 2022

eased our stress levels.
All communications were brilliant and the help we received regarding venue decoration, menus, music, etc also exceeded any expectations we ever had.
All of our guests thoroughly enjoyed themselves and made comments throughout the day about the venue and food.
We stayed over the night of our wedding, the room was beautiful and the breakfast was delicious too the following morning. We can't wait to come back to celebrate our anniversary next year. Many thanks, the new Mr & Mrs Jackson
(Sarah and Luke)

Review submitted on Wed, 9th of March, 2022

it such a perfect day.

We wanted a Christmas themed wedding and Crabwall even went as far as to theme their Christmas decorations in line with what we wanted and left them up to further add to our day.

The team were super accommodating and were all happy to help and change things for us when we had guests unable to attend.

I can not fault the venue or the team and would highly recommend Crabwall for any future events, pricing was amazing and the food was spot on.

Thank you to everyone that put the effort in and made our wedding day a day that we will never ever forget.

Review submitted on Tue, 8th of March, 2022

closure 4 months prior to our day. Nothing was too much trouble for the staff and everything was just perfect. We were fortunate to get married outside in the gorgeous gazebo with 20 guests, followed by scrumptious canapes and drinks. The grounds are amazing and perfect for photos, we especially liked the woodland area with the swing. There is also a lovely spa should any guests wish to use the pool and facilities. In the evening we had a party in the conservatory with an additional 100 guests hiring our own dj and photo booth. It was reassuring knowing that we had exclusive use of the bar, lounge area and conservatory and there were plenty of quiet areas for our older guests. The bridal suite was huge and surpassed our expectations. We chose the hog roast for our evening guests and it was a huge hit ... it was sensational and all of our guests said how lovely it was. The hotel even left some hog roast baps for our guests as they were leaving at the end of the night for anyone who needed a midnight snack. If you are thinking of having your wedding in the Chester area go and have a look around Crabwall, you won't be disappointed. Thank you Gareth, Charlotte and all your team from Mr & Mrs Hurley.
:)

Review submitted on Thu, 18th of July, 2019

little detail taken care of. Nothing was too much trouble and they worked really well with my other vendors/decorators.
If you are thinking about getting married here, do it. You will not be disappointed at all. It’s a beautiful venue, with wonderful staff and grounds.
Special shout out to Gareth who helped during the planning and Charlotte who ran the full day behind the scenes.

Review submitted on Sat, 6th of July, 2019

day of the wedding too. Everything was just as we had hoped and we couldnt have asked for a better day. AMAZING !!

Review submitted on Sun, 9th of June, 2019

perfect day for us! We can't thank them all enough!
I saw some of the same staff there the morning after the wedding and they were still all happy and smiling and doing their job! Fab team! The rooms were also amazing, the bed was so comfy, I am sure we will be visiting our wedding venue again!

Review submitted on Mon, 1st of April, 2019

Overall, the day was what we expected and more. This venue is truly amazing

Review submitted on Thu, 14th of February, 2019

your wedding at this gorgeous venue - you will not be disappointed!

I would also highly recommend Colette to decorate your room for you, it was absolutely perfect!

Thanks again,
Mr & Mrs Doran

Review submitted on Sun, 27th of January, 2019

planned it. The suite was beautiful and our guests absolutely loved the venue and grounds. It's a beautiful setting for a wedding. The planning was made easy by the staff on the run up to the big day. My mum was unfortunately taken to hospital on the day but the hotel staff were great. We missed out on time in the spa because of this but it gives us an excuse (like we need one!) to return very soon! Fabulous venue, good prices, great staff. I would highly recommend to anyone planning their wedding.


Review submitted on Thu, 24th of January, 2019

day ran smoothly, even though I think at times our guests were a little difficult to get all together in the appropriate place but she managed it.

Compliments to the chef, everybody thoroughly enjoyed the food that was served. First class including the evening buffet.

I would have no hesitation in recommending Crabwall Manor for a wedding venue.


Review submitted on Fri, 29th of June, 2018

superb. The food was amazing and all of the guests commented on how amazing everything was! The rooms at crabwall were fab and the bridal suite was amazing!! We would not hesitate to recommend Crabwall Manor as the perfect wedding venue!

Review submitted on Sun, 17th of June, 2018

planned it. The suite was beautiful and our guests absolutely loved the venue and grounds. It's a beautiful setting for a wedding. The planning was made easy by the staff on the run up to the big day. My mum was unfortunately taken to hospital on the day but the hotel staff were great. We missed out on time in the spa because of this but it gives us an excuse (like we need one!) to return very soon! Fabulous venue, good prices, great staff. I would highly recommend to anyone planning their wedding.

Review submitted on Fri, 25th of May, 2018

We want to make a special thank you to Charlotte, she was outstanding at her job and with helping us on and before the day. Shes a credit to Crabwall manor and we cant say how helpful she was. She did everything from sorting out all the stuff we brought for the day, to announcing everything to our guests, even putting the dancefloor together. Thank you to everyone behind the scenes for making our day as special as it was.

Review submitted on Sat, 24th of March, 2018

do it again we definitely would, but we have the great memories to look back on. Thanks again to all members of staff who made our day so special.

Review submitted on Sat, 3rd of March, 2018

queries we may have had.
The wedding breakfast tasting was excellent and we thoroughly enjoyed it! There was plenty of food and wine to help our decision, we chose a ham hock starter, lamb shank main and sticky toffee pudding. The food was beautiful!
Build up to the wedding we were introduced to Matty! Matty went above and beyond, he was extremely helpful and professional. On the day Matty was our master of ceremonies and was always around to check everything was okay and offering a hand whenever needed! Thank you Matty! Our day ran perfect, very smoothly and a lot of that is down to the staff at Crabwall!
I would recommend Crabwall Manor in a heartbeat to anyone considering it as their wedding venue!


Review submitted on Mon, 26th of February, 2018

intimate venue where people can find a space and aren't necessarily forced to endure loud music. The food was absolutely wonderful, and the drinks package was tailored to accommodate our needs - with a large number of our guests being non-drinkers, this was very helpful. The staff team were incredibly professional, but warm and interested at the same time. Every single thing about this venue and our wedding day was perfect. It's a beautiful venue and they really do care!

Review submitted on Mon, 26th of February, 2018

wasn't aware of this. However, she quickly sorted this amd we were sat down in the restaurant and given a free drink by way of apology. This same woman was incredibly helpful the next morning when I asked for some breakfast to be delivered to the room for my sister. She is a real advocate for your hotel and she was very happy to help- i just wish I knew her name! She was also on shift on the morning of the 19th.

Upon booking rooms for the night prior we were informed that all of our stuff would be taken to our rooms for us so that we wouldnt need to worry. My mum went to Reception at around 5pm and our stuff was still there. She asked for it to be moved. When I went to bed at 2am my bags still hadn't been taken and my husband had to take them up for me. This is poor and not something I would expect to worry about on my wedding day.

Some hotel upgrades were also made - which was a lovely bonus for my guests. However, my mum had opted to pay extra for a better room and instead it was one of my other guests who had paid 129 who were upgraded to the master suite. This was a little disappointing. However, i did bring this up with Alex at Reception and he was able to sort this and they were refunded the extra £40.

Food- main was a little disappointing as not what we had previewed but we can appreciate that this could be due to producing higher volumes.

Overall, I had a brilliant wedding and wouldn't change a thing. Cheryl, Charlotte, Alex and the lady in the restaurant all did a brilliant job so thank you. Communication seems to be the problem, particularly on reception and with reservations. This lets the hotel down. Thank you again to the wedding coordinators.

Review submitted on Sun, 25th of February, 2018

by all who worked there.

Cheryl made the planning so easy and guided us a long the way. Charlotte on the day was so professional and really did help us get through the day without any hiccups whatsoever. Nothing was too much trouble. They all worked around the clock to make sure it was the best day ever.

I would absolutely recommend Crabwall Manor, it is a beautiful place, the food is excellent and the service is first class.

Review submitted on Thu, 30th of November, 2017

very friendly and personal service and nothing was too much trouble for them. Lots of our guests commented to us on the high standard of the venue, staff, and the rooms they stayed in. Matty, the wedding coordinator is very experienced and really helped put our minds at ease. Thanks to all the staff for helping our day be so wonderful!

Review submitted on Thu, 30th of November, 2017

flowers/cake etc were able to drop everything off to the family room and nothing was too much trouble for Cheryl and Charlotte who organised everything for us. The ceremony was beautiful, our theme was Cadbury's purple and Collette did an amazing job of matching the colour perfectly for the chairs. The afternoon tea was brilliant, loads of food for everyone - people who wanted plain sandwiches got their own stand as did our gluten free guest - nothing was missed at all. Our photos look stunning as the venue is gorgeous, it fel like getting married in a castle. For the evening, we decided to add a three course evening meal to the afternoon tea package and every single person commented on how wonderful the food was (which we knew it would be after staying at Crabwall Manor for Valentines day earlier in the year). The bridal suite we had for the night is seriously is something else, we just wanted to live there forever! Everyone throroughly enjoyed our wedding and we woke up the next day just wanting to do it all again and we wouldn't have changed a thing. All the staff at Crabwall are amazing, so friendly, so calm and efficient at everything they do. We love it so much we are going to try and go back for their 'girls night in' spa package every Valentines day, which is how we fell in love with the venue initially. I can promise you will not be disappointed with a wedding here

Review submitted on Thu, 30th of November, 2017