Hazlewood Castle | Reviews

Beautiful venue and helpful staff. Amazing food.

All of the members of the team are so helpful, they can’t do enough for you, even when I was asking 100s of questions!
Our day went so smoothly and was so well arranged everything was perfect.
The food was beautiful; everyone commented on ‘it was the best food at a wedding they have been …

to!’
From meeting them at the 1st wedding fayre we went to we knew that was where we would be holding our wedding; it really was perfect!

Review submitted on Thu, 14th of November, 2019

Hazlewood Castle were amazing from the beginning stages of planning our wedding, right until our wedding day. Even the lady who works in Hazlewood restaurant came to see me on my wedding morning to check I was ok and ready. The price of our wedding was reasonable, and the bar on the day was too, the …

venue even gave us a couple of free drinks that we'd put on our room. On the day, the staff kept us in check to make sure everything ran smoothly and there were no timing delays. They were so professional, set the room up exactly how we wanted it and they were as excited about our wedding as we were. I couldn't have asked for a better wedding day, or better wedding venue and staff. Absolutely incredible and would 100% recommend them. Hand on heart I can say my wedding and all the planning was 100% stress free - they make it so easy and like the dream day it's meant to be!

Review submitted on Thu, 14th of November, 2019

From the very outset, Kelly was amazing. Literally nothing was too much trouble, from changing the timings of the day several times, to the way wine was to be served at the wedding breakfast. Our very specific requests for real ales to be served as reception drinks and our customising of the menu …

were met in full, and she was seemingly unphased at my request to have a couple of donkeys as a surprise for my groom on leaving the Chapel!!! I felt that I had a second 'Maid of Honour' rather than a wedding planner!
Hazlewood offers the opportunity to have a Christian Blessing in it's on-site Chapel. Father Ian, the Chapel's Priest, worked closely with Castle employees to provide the most personal of services in the delightful St Leonard's Chapel. This really made the day exta-special and absolutely personal to us - this was one of the reasons we chose this venue, and they certainly did not disappoint.
And on the day... Jenny was as amazing as Kelly had been. She was our MC, and so much more. She foresaw problems before they materialised, including sorting out timings when the aforementioned donkeys failed to make their appearance, distributing the flowers and confetti when our ushers were confused, and making sure that all members of the bridal party were aware of any changes. Perhaps the most significant thing she did was to make sure that my son, who was taken ill on the day, was very well looked after, including bringing toast and sliced apple when he was too ill to eat the food that was provided, without any fuss; I was unaware of any of this until afterwards, which now makes me wonder how many other issues were dealt with without my knowledge.
The team at Hazlewood Castle made our day the very best it could possibly have been.

Review submitted on Thu, 14th of November, 2019

My day was just so magical, the venue is beautiful the service on the day was amazing! The organisation throughout was flawless. The little things on the day, the staff helping to hold my dress up in the rain, have brollies on stand by, have a glass of bubbles always to hand for me. I didn’t have …

to worry one bit I knew the whole team had it in hand. I wish I could relive my day every year. Without the staff and the amazing venue my wedding wouldn’t of been the BEST day of my life

Review submitted on Thu, 14th of November, 2019

We got married at Hazlewood Castle on 27 August 2018 and we could not have wished for a more perfect day. We had researched many venues before we found Hazlewood Castle, but something about it made it feel right for us. The wedding co-ordinators were outstanding and their attentiveness, care and …

experience from start to finish, ensured that we had the wedding of our dreams. It is clear that the staff really do care about their guests and want everything to be perfect for their stay. They even helped us to find a wedding cake maker when our original choice let us down.
The venue is breathtaking and all the staff work endlessly to ensure that every expectation is met. No ask was too much for this team and they were a joy to be around. Their knowledge and insight when planning events is superb. On the wedding day the staff made us all feel amazing and invested time ensuring that all the guests were happy whilst ensuring that the day ran smoothly.
The food served at this venue is out of this world and caters for everyone’s tastes. The stunning Castle and grounds are meticulously kept tidy and manicured, yet the venue has a warm, welcoming feel to it and it only takes a minute to settle in and feel at home there. On the day after our wedding we really didn’t want to leave and we are still smiling today thinking back to that special day. Hazlewood Castle is where dreams come true and I could not think of a worthier winner!

Review submitted on Thu, 14th of November, 2019

We married in glorious sunshine on Easter Saturday at Hazlewood with 60 family & friends. The planning took months but no detail was too small for Melissa and her staff. We arrived the day before with a few friends for spa treatment and afternoon tea, which was marvellous. On the day, the whole …

event went like a dream and the staff worked incredibly hard to make it as memorable a day as we have ever had. The additional touches ( a magician, musician, firework display) kept us entertained throughout and the food was exceptional. If you are ever considering a wedding function, it would be hard to top this place - no insistence on 80+ guests as a minimum, flexible on our requirements, responsive to requests and, compared with some, great value. Hats off to Emma, Roz and Melissa in particular, as well as Father Ian, the most entertaining clergy we have ever seen. Highly recommended! Simon & Debbie

Review submitted on Thu, 14th of November, 2019

They staff at Hazlewood (Kelly in particular) were all really attentive. All details were checked and checked again and if my wife and I were not happy with anything it would be remedied immediately to our satisfaction.
The venue it’s self is stunning and in my opinion real value for money, yet …

the service is outstanding and nearly out shines the beautiful location. From the complimentary stay for the bride and groom on both the wedding night and anniversary to the personalised menu at no additional cost. Our wedding went without a hitch and will remain a very special day for years to come thanks to the team at the venue.

Review submitted on Thu, 14th of November, 2019

The entire team at Hazlewood Castle were brilliant. From first going to view the venue to when we left after the wedding nothing was too much trouble and they handled everything superbly. It made the whole planning so easy and seamless. As a bride I was hundred per cent confident that they …

understood what we wanted and envisioned for our big day and Hazlewood did not disappoint. They helped take the stress out and answered any questions or demands we had quickly. It was the perfect day and I believe it was down to the team at Hazlewood and their professionalism and expertise. I would recommend Hazlewood to everyone.

Review submitted on Thu, 14th of November, 2019

Throughout the whole process the team at Hazlewood Castle have gone above and beyond, from initial enquiry to follow up after the wedding. The attention to detail is excellent and the customer service is exceptional from providing us with advice and guidance; showing us around the Castle and giving …

us a full history when finding out my dad was born at Hazlewood; demonstrating flexibility and adaptability and catering for my husband's gluten free allergies; regular contact and feedback both face to face and via email; personal service e.g. the Waitress who looked after us when we did the meal sampling came to find us the day of our wedding to say congratulations; the whole team were attentive without being intrusive and helped deliver the most perfect day. I would highly recommend the team at Hazlewood.

Review submitted on Thu, 14th of November, 2019

Melissa was professional, friendly and nothing was too much trouble.
I couldn’t have asked for a better wedding planner. She was always there for me if I had any worries or concerns. Even after the wedding she was still there for me. I now consider her a friend rather than my wedding planner. …

The wedding was perfect from start to finish and all the staff were all professional and friendly nothing was too much trouble.

Review submitted on Thu, 14th of November, 2019

We got engaged on 17th August and wanted to get married straight away, I sent an email to the enquiries team at Hazlewood and within an hour I had a response with all the information I needed. 3 days later we had visited the venue, met Kelly the wedding co-ordinator and paid the deposit! Kelly made …

the whole experience very personal, she came across as very caring and invested in our big day. I am a very particular organiser and absolutely nothing was too much trouble...even our ever changing meal plan! Unfortunately I had a terrible experience with Imagine Spa at Hazlewood for my hen do 1 week before the wedding, a lot of planning and organisation went into the day as I had a large group and they lost the entire list and did not tell me...the day was a disaster and resulted in us all leaving without paying and having to make a complaint. Kelly managed to put my mind at rest and allow me to trust in the team taking care of the day. The wedding co-ordinator came to see me the evening before to go through absolutely everything in full and also arranged for a bottle of champagne to be put into my room - that was a lovely touch. She also came to see me first thing to go over everything again to make sure I was fully happy with all the choices and the run through of the day. The day went off without a hitch!! The staff were absolutely AMAZING and every single guest attending, including the bridal party felt extremely special and their every need was catered for. The team watched my husband and I from a distance to ensure that they anticipated every need that we had throughout the day....everything I wanted was there before I even had to ask including glasses of champagne whenever I wanted one!! I saw no hotel guests on the day which was fantastic and all our wedding items were carefully packed up into boxes for us to take home. This hotel was beyond amazing and I would recommend to anyone wishing for a perfect wedding day!!!

Review submitted on Thu, 14th of November, 2019

My self and my husband got married on the 10th nov, we could not have asked to have our wedding at a more beautiful place, the day ran smoothly from start to finish, thank you to the staff and to the wedding co ordinator kelly, also to fr Ian, You were all so helpful and fantastic at what you do! …

Also the food was amazing!
Wish we could do it all again!
Once again thank you.
Leanne and matty xx

Review submitted on Fri, 8th of December, 2017

"From the first walk around to the final day they kept us fully informed , nothing was too much trouble ,. Even down to bedroom allocations for all our guests.
On the day it rained but they had that covered too so nobody apart from us realised it all should have happened outside ..We couldn't have …

asked for anymore from the friendly staff .
Great venue ."

Review submitted on Tue, 21st of November, 2017

All staff went beyond what was expected and made our day magical and above our expectations

Their service was truly impeccable. The staff were incredibly attentive, there was nothing out of place - Everything ran like clockwork, and all staff knew exactly what they were doing, which took all the stress out of our big day. Their attention to detail was excellent, everything that we asked …

for they made happen without question - it really was the fairytale wedding!

Review submitted on Tue, 21st of November, 2017

The wedding coordinators were fantastic and made our day run like clockwork. We had a newer member of staff on the day and she really made us feel special, excited and we had a good giggle too - she was fantastic! The venue is superb and they adapted to last minute requests and even made a fuss of …

our beloved pooch! Wonderful day with wonderful memories and fantastic value for money - would recommend to any Bride and Grooms to be! X

Review submitted on Tue, 21st of November, 2017

"Having our wedding at hazlewood made our wedding very easy to plan. They are very accommodating. Very friendly and easy to talk to. They were very quick to respond to emails if we had any questions.
The food for the wedding breakfast was outstanding with excellent staff serving with no delays …

They were fantastic through out and we would recommend them to anyone. "

Review submitted on Tue, 21st of November, 2017

BEAUTIFUL SETTING BEAUTIFUL ROOMS.. MELISSA HAMER THE WEDDING PLANNER WAS REALLY HELPFUL AND MADE SURE ALL WENT TO PLAN. ALL THE GUESTS COMMENTED THAT THEY COULD NOT BELIEVE HOW SMOOTHLY THE DAY WENT. SEAMLESS THEY ALL THOUGHT. IT WAS A FANTASTIC FLAWLESS DAY.

"Hazlewood Castle were amazing right from the word go. They were so accommodating and did absolutely everything they could to ensure we and all our guests had a fabulous day. So many people have commented on what a fantastic day it was! The staff somehow manage to be professional and yet laid back …

and friendly at the same time.
We cannot fault Hazlewood Castle or their staff!"

Review submitted on Tue, 21st of November, 2017

The team at Hazlewood were outstanding every step of the way during our wedding planning and throughout our wedding day. Nothing was too much effort and each of our requests was accommodated. We planned our wedding from Sydney and thanks to the Hazlewood team for their incredible customer service …

and attention to detail, everything went smoothly and we had a truly memorable day.

Review submitted on Tue, 21st of November, 2017

Wedding Reviews for Hazlewood Castle

Average Rating: 5 out of 5 - based on 21 reviews